About Us

As an established local company that has supplied, built and supported thousands of customers over 20 years, our customers have kept us at the top of any list of companies you should consider for installing or servicing your pool or spa. We have been in business since the Year 2000, and our limited company name is The Swan Pool & Spa Centre Ltd. We are also "Trading As" The Hot Tub & Wellness Centre and this trademark name was purchased by us in 2022.

Swan Pool Team
Nation Leisure Logo

In 2010, we were invited to become a member of the prestigious National Leisure Group giving us access to a wealth of experience and extra benefits passed on to you. You get the national advantages with local service.

Investor in People Logo

We are the first pool company nationwide to achieve Investors In People Status, awarded in 2005, which should reassure you of the quality and longevity of our business.


If you're buying a spa, the BISHTA symbol ensures a quality product from a quality dealer, giving quality before and after sales service. We have been a member since the start in 2003.

We specialise in installing,servicing, maintaining, repairing and relocating all makes and models of Spas/Hot Tubs & Swim Spas. We offer from tight budget to full luxury options, depending on your needs. At times, we are able to offer free fitting for replacement parts.

We employ our own managed teams, each qualified through our 'Investors In People' training, communication and motivation. We build entirely under our control with regular supervision, and we make experienced project management stage inspections. Once you have your pool or spa, we're here to support you all the way!

Alex Arnold, the Managing Director, is available 7 days a week, reviewing our unique feedback forms to ensure the very best service is maintained, and in the shop we are all able to assist you with full training on safety, chemicals and equipment as required. Making the right choices first time gives you peace of mind.

Swan Pool and Spa Van

All our products are available with minimum or maximum customer involvement, from supply only with phone support, to site visit assisted builds, to full build with regular maintenance contracts available.

We offer a range of regular service contracts, including chemicals, to make life even easier for you, with discount benefits for you on large & small purchases, now including the popular Yankee Candle full range.

Your pool, spa, new equipment or new sauna also comes with a loyalty discount card and future special offers, so your savings continue for the life of the product you have purchased.

We don't look for your business just for today. We aim to look after all your pool and spa needs for a lifetime, and to help you enjoy your stress free lifestyle. Please contact us soon, should you wish for more information on our business or on your contract with us. We will be happy to discuss things further with you. We are open 7 days a week on 023 8046 6077.